Privacy Policy
Technical Bulletins are currently being reformatted. Please contact Polymeric's Technical Service Department directly (800) 746-5567 to obtain the most up to date information.
Privacy Policy
This Privacy Policy provides you with details regarding how we use the information that you supply us. DSTI is committed to protecting your privacy. It's a part of our approach to keep evolving to provide better service, while working to meet your expectations. The information that is collected, is used to ensure secure ordering and provide a safe business experience.
Information Collection and Use
DSTI is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. DSTI may collect information from our users at several different points on our web site.
Information We May Collect
Registration
In order to access personalized sections of our web site, new users would first need to register with us. During registration new users are required to give their contact information (such as name and email address). This information is used to contact them about the services on our site for which they have expressed interest. Existing customers may not need to register, but may need to provide an email to login to parts of the web site.
Ordering
To order products online, we will need customers to submit additional information to fulfull the order process, like billing and shipping addresses, telephone numbers, and possibly credit card information if the person ordering is not a customer with account terms. We may may contact customers via telephone with information or questions regarding orders they placed on-line, and will not share these phone numbers with other organizations.
Cookies
A cookie is a small text file stored on the the user's hard drive and only a number or code identifying your current browsing session. This code is random and has no meaning whatsoever outside the use of this web site. We use this cookie to track preferences as a user goes from page to page, like if someone clicks to see a certain menu option, the next page uses the cookie to "discover" his preference and show the same option on subsequent pages. Once the user closes his browser, the cookie simply terminates.
Links
This web site contains links to other sites. Please be aware that DSTI is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of the others.
Surveys And Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Survey information will be used for purposes of monitoring or improving the service and product choices of this site.
Supplementation of Information
In order for this web site to properly fulfill our obligation to our customers, allowing them the full benefit of our regular account status, it is necessary for us to supplement the information we receive with information from 3rd party sources. For example, our normal credit procedure is to request credit information from supplied references.
How We Protect Your Information
Security
We takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both on-line and off-line.
When our web forms ask users to enter sensitive information (such as credit card number), the data is encrypted going back and forth.
We also protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to identifiable information. All employees are kept up-to-date on our security and privacy practices. Our employees are reminded regularly about the importance we place on privacy, and what they can do to ensure our customers' information is protected.